Jargon Buster

4G – 4G is the fourth generation of mobile phone technology that allows us to make calls, send texts, access the internet and download content at a super-fast speed.

Access – Evaluation or to estimate the nature, ability, or quality.

Agile – An approach to working with maximum flexibility and minimum constraints. It goes beyond just flexible working or telecommuting and focuses on eliminating the barriers to getting work done efficiently.

Apps – Short for ‘application’; a piece of software designed for a particular purpose that you can download onto a mobile phone or other mobile device.

BYOD – Bring Your Own Device – the practice of allowing employees to use their own computers, smartphones, or other devices for work purposes.

Cloud – The ‘cloud’ works by sharing and storing resources, software, data and information via the internet.

ConnectKey – ConnectKey is technology that sits alongside Xerox multifunction printers and allows users to connect to apps, making processes more efficient, productive and secure.

GDPR – General Data Protection Regulation – will apply in the UK from 25 May 2018

“The arrival of GDPR will put the control of personal data back into the hands of the individual, allowing a number of rights including access to their data and the ability to withdraw it. It also means that organisations cannot simply gather data without good reason and must prove that they are doing all they can to protect the data they do hold.” – The Independent, 2017

In-house – A task or process that is done ‘in-house’ is done within an organisation or business by its employees rather than by other people or agencies.

Mobile – A method of working that isn’t tied to a physical location but dependent on technology to connect the employee to the services and networks required to do their job effectively.

Multifunction printer – A multifunction printer, often referred to as an MFP, is a device that consolidates the functionality of a printer, copier, scanner and/or fax into one machine.

Optimise – Making the best or most effective use of a situation or resource.

Remote – Remote work signifies work done outside of a traditional office or workplace, designed for employees who usually work on the road but still need access to work emails and systems.

Security – Computer security, also known as cyber security or IT security, is the protection of computer systems from the theft or damage to their hardware, software or information, as well as from disruption or misdirection of the services they provide.

Smartphone – A mobile phone that performs many of the functions of a computer, typically having a touchscreen interface, Internet access, and an operating system capable of running downloaded apps.

Software – A part of a computer system that consists of data or computer instructions, in contrast to the physical hardware from which the system is built.

Zen Gateway – A bespoke software solution tailored to ZenOffice MPS customers.