Managed Print Services


Whether documents are paper or digital, they’re necessary to help serve customers and drive business. Yet most companies don’t know how much time and money they spend on document processes and printing devices. We’ll help you gain control of your documents and save as much as 30% in the process.
A Managed Print Service (MPS) is a supplies management, maintenance and management information strategy that helps you:
Minimise costs
Maximise productivity
Manage your printer fleet efficiently
Benefit the environment


“A service offered by an external provider to optimise or manage a company’s document output to certain objectives, such as driving down costs, improving efficiency and productivity and reducing the IT support workload. Under MPS, a service provider takes primary responsibility for meeting the customer’s office printing, including the equipment, the supplies, the service, and the overall management of the printer fleet.”

26 reasons why you might need an MPS assessment
Does your organization experience any of these issues? Link to 26 reasons for an MPS assessment, this document is attached to the email containing all the website information.

How MPS can benefit your business

The benefits of MPS fall into the following 4 areas:


Simplicity and consistency equal efficiency.

  • Product consistency – familiarity breeds efficiency
  • Technological benefits – learning curves flattened, functionality increased
  • Better support – faster, better problem solving
  • Training – quicker, deeper embedded print know how


You can’t manage what you can’t measure.

  • Identification of your existing cost base
  • Data transparency – clarity is key when it comes to effective decision making
  • Control over spending – deploy resources profitably
  • Single provider – consistent and reliable service
  • Standardisation – saves time and money


A managed print service that’s good for your company, good for the planet.

  • Consistency and reliability of product – trusted, efficient equipment every time
  • Scalability – a dedicated print environment suited to your organisation and yours alone


Don’t take chances.

  • Compliance – quality assured
  • Business continuity – in the event of emergency… you’ve got it covered
  • Authorised printing – less waste. Less cost
  • Mitigate commercial risk – preventions are better than cures

Effective managed print services can reduce document related costs by up to 30%.


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Our Approach

Whether you want to save money, automate document workflows or enable mobile printing, our Managed Print Services (MPS) expertise can help. Customers gain control of their document processes through our proven, four-step approach, which is based on helping organisations get more out of their print infrastructure investment.

Here’s your roadmap to document management freedom:


Take our free Xerox print assessment as an example of our commitment to increasing efficiency and saving you money.

We’ll expertly identify the good, the bad and the indifferent within your printing environment. Anything that might have an impact in your document management and print environment.
The best solutions for customers come from expending the most effort during assessment. The ZenOffice MPS assessment includes the following:

    • User analysis

Understand end user, departmental and organisational requirements by collating feedback and opinions on current print environment and their needs

  • Procedures analysis
    Highlight any areas of inefficiencies in toner replacement procedures, servicing and training
  • Devices
    Verify the number of print, copy, scan and fax devices along with device information such as make, model, serial numbers, install dates, age, location and floor plans and meter readings
  • Set up and maintenance costs
    Identify lease commitments, depreciation costs, parts and labour costs and toners. Additionally we will look at any outsourced print, copy or scanning and any third party fees such as helpdesk or service costs
  • Usage rates
    Establish the ratio of black and white versus colour print jobs, jobs printed internally and externally, the number of pages per job, ratio of devices to users etc.
  • Energy consumption
    Ascertain the current energy consumption of each device and provide further consumption details at department, location and organisational level



The design of your business ‘Future State’ is very much a collaborative process. Every feature of your print environment is tested before agreement is reached, even important but often overlooked aspects such as bills or review formatting.

A detailed plain English roadmap delivers expert advice on how you can get from where you are now (wishing you could cut costs and boost efficiency) to that slick, cost effective and environmentally friendly place you want to be.

We might recommend a ‘transitional’ journey where we manage your existing fleet. It might be ‘transformational’ recommendation where we suggest new hardware and/or software. Either way you can focus on doing what you do best – running your business, safe in the knowledge that your printing fleet will be operating at maximum efficiency and supported by experts.


When it comes to implementation including removals, networking and training, you can rely on our many years of experience and expertise to provide you with unbeatable business support and a managed print service.


Your print management is automated and will include:

  • Trouble shooting and repair
  • Supplies tracking and ordering
  • Ordering and usage monitoring
  • Head of Customer Services
  • Provide remote monitoring and service desk
  • Proactive incident management and supplies replenishment
  • Manage consumables, service desk, consolidated invoicing and reporting

Why so many businesses use ZenOffice as their trusted office supplies partner over the last 40 years and the reason that the world’s largest organisations trust Xerox?

Because we get results.
The truth about your document management.
Unmanaged print can be expensive. In fact, research carried out by InfoTrends state most companies spend up to 6% of annual revenues on print and output activities. With most organisations underestimating their print spend by between 30% and 40% (based on a
Newfield IT evaluation of 70,000 devices across the UK); here are some real annual costs of unmanaged print per employee by sector:

  • Legal – £720
  • Financial Services – £600
  • Pharmaceutical – £450
  • Government – £450
  • Education – £320
  • Manufacturing – £230

How much do you really spend on your printing? Where can you making savings AND improve the quality and efficiency of your print and copy environment?
Find out with our Xerox funded print assessment.
Chances are you’d be amazed how much your digital printing is really costing you and how much more cost effective and efficient your document management could be.

IT and support staff spend 120 hours per annum on printer related issues. ICM Research.
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Xerox Funded Print Assessment.
Take our Xerox funded Print Assessment that will show you how to increase print productivity, workflow efficiencies and compliance.

We’ll show you the true cost of your printing AND how you can cut costs by up to 30%.

BOOK NOW link to contact page


Xerox Financial Services (XFS).

Managed Print Services (MPS) are changing our market. It’s no longer just about delivering the right equipment, it’s about delivering a more complete print solution. These sophisticated solutions require sophisticated finance and, with Total Solution Financing, XFS can meet this need.
Click here to learn more about how Xerox Financial Services can simplify how you pay for a MPS solution. Add link to Total Solution Financing for MPS brochure.
MPS Video
See how Managed Print Services can change the way you work.